What are MPAN and MPRN numbers and where can I find them?

An MPAN, or Meter Point Administration Number, is the unique identity reference number for your electricity meter. Often referred to as an ‘S number’ or ‘Supply Number’, it’s a 21-digit code that typically starts with an ‘S’. This number is unique to your premises and doesn’t change even if you switch energy suppliers.

Here is a visual representation of what your MPAN number looks like on your meter or bill.

The MPAN is a structured 21-digit number, and each segment provides specific information about your electricity supply. Here’s a breakdown of what the digits represent:

Profile Class Breakdown:

• 01 – Domestic Unrestricted Customers.
• 02 – Domestic Economy 7 Customers.
• 03 – Non-Domestic Unrestricted Customers.
• 04 – Non-Domestic Economy 7 Customers.
• 05 to 08 – Non-Domestic Maximum Demand Customers with varying Peak Load Factors.
• 00 – Peak load usage of electricity above 100 kW.

The Peak Load Factor refers to the ratio of electricity used in a given period, divided by the total possible kilowatt-hours that could have been used in the same period, at the peak kW level your business can use. It essentially indicates how your business consumes electricity.

Your MPAN is a pivotal identifier for your electricity supply, but it’s not directly imprinted on your electricity meter. However, there are several methods to retrieve it:

1. Electricity Bill: The most straightforward approach. Your MPAN is typically displayed on your electricity bill, often located at the top left or bottom right.
2. Contacting Your Regional Electricity Supplier: If your bill isn’t accessible or the MPAN isn’t evident, you can contact your regional electricity supplier. They can provide your MPAN using your account details.
3. Online Platforms: Platforms like Find My Supplier can help you retrieve your MPAN by simply entering your building name or number and postcode.

For your convenience, here’s a comprehensive table of regional electricity suppliers, their ID numbers, and contact details:

It’s essential to ensure you have the correct MPAN, especially during processes like supplier switches or relocations, as it’s unique to your premises.

An MPRN, or Meter Point Reference Number, is the distinct identity reference number designated to your gas meter. Sometimes, it’s colloquially termed as an ‘M’ number.

This code comprises between six and 10 digits. Much like the MPAN for electricity, it remains steadfastly unique to your business premises. This means that even if you decide to switch your business gas suppliers, this number remains unchanged.

The MPRN plays a pivotal role in the energy sector. It ensures that gas suppliers can accurately pinpoint your gas supply point. It’s the key to ensuring that your gas supply is correctly associated with your business, making tasks like billing, addressing issues, or even switching suppliers seamless and error-free.

Locating your MPRN is essential for various gas-related tasks, and fortunately, there are several straightforward methods to retrieve it:

1. Gas Bill: The most direct way to find your MPRN is by checking your gas bill. It’s usually prominently displayed, often labelled as the ‘Meter Point Reference’ or simply ‘MPRN’.
2. On the Gas Meter: Unlike the MPAN for electricity, the MPRN can sometimes be found directly on your gas meter. It’s worth taking a quick look, especially if you don’t have a recent bill to hand.
3. Contacting Your Gas Supplier: If you’re unable to locate the MPRN on your bill or meter, don’t fret! Simply reach out to your current gas supplier, and they’ll be able to provide it using your account details.
4. Online Platforms: There are online services, such as “Find My Supplier”, where you can enter your postcode and address to retrieve your MPRN. It’s a handy tool, especially if you’ve recently moved to new premises and don’t have a bill yet.
5. Independent Gas Transporters (IGTs): If your gas is supplied by an IGT rather than the National Grid, your MPRN might start with a ’74’ or ’75’. In such cases, you can contact the IGT directly to get your MPRN.

Remember, the MPRN is unique to your premises, ensuring that your gas supply is correctly identified. Whether you’re addressing billing queries, reporting issues, or considering a supplier switch, having your MPRN on hand can streamline the process.

First and foremost, don’t panic. If you’re having difficulty locating your MPAN or MPRN numbers, there are several avenues to explore.

Your energy supplier is a great starting point. They keep records of both your MPAN and MPRN. A quick call with your account details at hand, and they should be able to assist you promptly.

If you’ve kept older bills, even if they’re not the most recent, give them a look. Both numbers remain consistent across bills, so any previous statement should have the information you need.

Online resources can be incredibly helpful. Platforms like “Find My Supplier” allow you to input your postcode and address to retrieve both numbers without any fuss.

Still coming up short? The Meter Number Helpline is another option. By dialling 0870 608 1524, they can guide you in obtaining your MPAN. For the MPRN, they might point you towards your gas distributor.

For those who’ve recently moved and are without bills from the previous occupant, the property’s former supplier can be a lifeline. Reach out to them, and they should provide you with both the MPAN and MPRN numbers.

Remember, these numbers, while technical sounding, play a pivotal role in managing your energy supply. Whether it’s for billing clarifications, issue reporting, or supplier switches, having them accessible is essential.

Knowing your energy meter numbers, specifically your MPAN and MPRN, is akin to having the keys to your energy supply. These unique identifiers ensure that your energy consumption is accurately recorded, billed, and managed.

Firstly, these numbers are essential for accurate billing. Without the correct MPAN or MPRN, you could be billed based on someone else’s consumption, leading to potential overcharges or undercharges.

Secondly, if you ever decide to switch energy suppliers, these numbers are crucial. Suppliers use them to identify your energy supply points, ensuring a smooth transition without any disruptions.

Additionally, in the unfortunate event of an energy supply issue or outage, having your MPAN and MPRN on hand can expedite the resolution process. By providing these numbers, you help energy providers quickly pinpoint the problem, leading to faster solutions.

Lastly, if you’re relocating your business or moving to a new home, these numbers play a pivotal role. They help in closing accounts at your old premises and setting up new ones at your new location, ensuring a continuous energy supply.

No, they don’t. Your MPAN and MPRN numbers are steadfastly tied to your property, not your energy supplier. Think of them as the permanent addresses for your electricity and gas supplies, respectively.

When you decide to switch energy suppliers, what changes is the company providing you with energy and potentially the tariff you’re on. However, the physical points of supply for electricity and gas at your premises remain unchanged. As a result, your MPAN for electricity and MPRN for gas stay the same.

This consistency is beneficial. It ensures a seamless transition when switching suppliers, as there’s no need for new meter installations or changes to the existing infrastructure. It also means that if you’ve noted down or memorised your MPAN and MPRN once, you won’t have to go through the process again, regardless of how many times you switch suppliers.