Better Energy

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Key information about Better Energy

Company history

How to contact Better Energy

You can contact Better Energy through a number of different ways.


If you wish to contact the company via post, you can write to them at the following address:

Better Energy
10 Castle Quay
Castle Boulevard

Opening times

Their office opening hours are between 9:00am and 5:00pm, Monday to Friday. Remember that any telephone calls you make may be recorded.

  • Contact Better via telephone by calling them on 0115 846 0438
  • You can visit the company’s website directly at:
  • If you need to email the firm, they can be reached at:
  • You can also use social media to contact Better Energy via Twitter.

Head office

A map showing their head office location can be found below.

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Warm Home Discount Scheme

Further Information

Fuel Sources

Better Energy is a gas only supplier. If you require electricity, then you will need to find another provider for electricity or use a supplier that offers both gas and electricity as a duel fuel tariff.

Current Better Energy tariffs

Better Energy currently only supply gas. Here’s a quick overview of some of their main tariffs:


Better Energy has a ‘Poor’ Trustpilot rating of 2.2 out of 5 stars based on 30 customer reviews.

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