We've been saving customers money since 2014

Our story

At the heart of our story is social entrepreneur, Chris Richards. He's the founder and managing director of UtilitySavingExpert.com.

Before setting up Utility Saving Expert, Chris founded a not-for-profit organisation to help people facing enforcement action from council tax debt. During his five-year tenure, Chris and his team supported over 250,000 people with their debt issues.

It was during this time that Chris identified the scale of the problem of fuel poverty. He saw people being financially excluded from society, households overpaying for their gas and electricity, and a lack of support for the people suffering because of these injustices.

This experience seeded the idea for a business that helps customers to save money and has a positive impact on society at the same time.

Utility Saving Expert helps customers compare thousands of deals from hundreds of providers.

  • We are the UK’s leading socially responsible comparison site.
  • We are 100% independent and always offer transparent, unbiased comparison results that are guaranteed to find the best prices for our customers.
  • We care about doing good and are committing to donating 10% of our net profits to charities that fight fuel poverty.

Our mission is simple; to save you money and to reduce fuel poverty in the UK.

Our evolution

  • 2014

    Utility Saving Expert was founded to help customers save money on their energy bills.

  • 2014

    Partnered with EnergyLinx, part of the GoCompare Group, to deliver our home energy comparison.

  • 2016

    Partnered with SEOPA Ltd to add insurance products to our offering..

  • 2016

    Committed to donating 10% of our net profits to charity.

  • 2017

    Relaunched our website as a full comparison site, continuing its focus on saving you money on energy bills whilst adding more core insurance comparisons into the mix.

  • 2018

    Partnered with Love Energy Savings in 2018 to deliver business energy comparison

  • 2019

    Rebranded and launched a refreshed website to make it even easier for our customers to find the deals and information they need.

  • 2020

Our customers

Originally designed to support tenants, homeowners and businesses in the United Kingdom save money on energy bills by switching energy suppliers, Utility Saving Expert has always had customers at its core.

Over time, our website has grown into an extensive comparison site dedicated to helping you find competitive insurance and energy deals, and manage your money.

We're committed to helping our customers through various stages of life to make smart financial choices, whether these are big or small, from mortgages to household utilities.

We have happy customers! Utility Saving Expert is rated excellent on Trust Pilot.

It’s been our pleasure to help thousands of people make smarter decisions about how to spend their money, saving households hundreds of pounds and protecting them from being overcharged.

The comparison results we generate are always with our customers’ best interests at heart. Our business is run independently and we are not owned by an insurance company, so you can be completely confident that our results will never be biased.

We promise to always show you the cheapest options with all the information you need to make the best choice for you.

Since the very beginning, our aim has been to help you save money and fight fuel poverty.

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"We may help our customers by expertly comparing energy, insurance, money and more, but what I think is really amazing is our ability to support the likes of National Energy Action & Energy Action Scotland in their efforts to stamp out Fuel Poverty in the UK."

Chris RichardsFounder & Managing Director at Utility Saving Expert

We fight fuel poverty head on

Our ambition

Our business donates 10% of our net profits to charities in the UK that fight fuel poverty head on. No other comparison website has made such a bold commitment to helping the huge number of people in the UK facing fuel poverty.

More than 10% of homes in England are fuel poor. Every year, these households are required to make impossible sacrifices, sometimes even forced to choose between heating or eating.

We believe everyone deserves a safe, warm home, without sacrifice, and reducing fuel poverty across England, Wales, Scotland and Northern Ireland is a major driving force for Utility Saving Expert.

    Fuel poverty is caused by three main factors:
  • High energy prices
  • Energy inefficiency
  • Low household income
    We hope to empower change by:
  • Helping our customers to find cheaper energy deals,
  • Providing tips for improving energy efficiency,
  • Sharing advice for managing money and debt, and
  • Direct financial support through charity donations

We work closely with local authorities, housing associations and charities and our team continue to build a strong relationship with the third sector. The charities we support are:

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National Energy Action

There are 4 million homes in the UK living in fuel poverty, unable to afford to keep their homes warm and dry. National Energy Action (NEA) is a national charity working to end fuel poverty in England, Wales and Northern Ireland. Launched in 1981, NEA collaborates with governments, housing providers, fuel utilities, consumers and volunteers to bring real social change.

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Energy Action Scotland

Set up as a charity in 1983, Energy Action Scotland (EAS) campaigns for an end to fuel poverty in Scotland and identifies solutions to transform cold, damp houses into warm, dry homes. From undertaking research and pilot projects for tackling fuel poverty to briefing politicians and government officials, EAS influences both policy and practice.

Our Pledge

We value you, our customers, above all else. This is our pledge to you.

We promise to remain impartial and unbiased.

We will always respect your privacy.

We are deeply passionate about saving you money.

We value your time and have worked hard to make our website as easy to use as possible.

We are committed to helping you make the most informed decisions when it comes to your household bills..

How our company works

Our services are completely free

You won’t be charged for using Utility Saving Expert. Our services are offered for free.

We make money by introducing our customers to new deals. Our business receives a commission for every home energy comparison switch or insurance switch that takes place through our website, and for every valid business energy introduction we make.

This doesn’t affect the price our customers pay whatsoever, there are no loopholes. We’ll always help you find the deals with the best value for money.

Utility Saving Expert donates 10% of net profits to charity. This means your decision to switch using our comparison technology not only saves you money, but also contributes to fighting fuel poverty and improving the safety, warmth and comfort of other homes in the UK.

Whilst living costs in London are usually the highest, it is a relatively cheap location for heating, whereas the South West of the UK tends to have the most expensive winter heating costs.

Fully accredited

Our energy price comparison technology is Ofgem accredited. This means our site meets all of the requirements set out in Ofgem’s Confidence Code, and helps you to compare and switch suppliers in a way that is easy and reliable.

Company information

UtilitySavingExpert.com Ltd is a company based in the UK, and as such only provides its products and/or services to residents of the United Kingdom (England, Wales, Scotland and Northern Ireland).

Write to us:

UtilitySavingExpert.Com Ltd
Harley House,
29 Cambray Pl,
Cheltenham
GL50 1JN

Call Us:

01242 32 31 31
(Mon-Fri 9am – 5:30pm)
All calls are recorded

Email Us:

General Enquiries:
info@utilitysavingexpert.com

Complaints:

01242 32 31 31
complaints@utilitysavingexpert.com

Business & Press Enquiries:

Press Office
For Press or Media Enquiries please contact:
01242 32 31 31
Press@utilitysavingexpert.com

Business Development & Partnerships
For business development and partnership enquiries please contact:
bdm@utilitysavingexpert.com

Recruitment
For all recruitment enquiries please contact
recruitment@utilitysavingexpert.com