Find out if you qualify for an extra £140 to help keep warm
Warm Home Discount Scheme: Do You Qualify?
Could you do with an extra £140 to help you keep warm in winter 2020? If you are struggling to pay your energy bills, then you could be eligible for the Warm Home Discount Scheme, which means that you could benefit from £140 off your electricity bill. We also recommend you compare energy prices to ensure you’re getting the best deal available.
What is the Warm Home Discount Scheme?
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How much is the Warm Home Discount?
For winter 2020/21, the discount for electricity bills is £140. The scheme will open on 12 October 2020 and, usually, the discount is applied to bills by the following spring.
Customers on prepayment or pay-as-you-go meters will receive their discounts in a different way, often through a voucher that they can use to top up their meters.
Who qualifies for the Warm Home Discount Scheme?
Which energy suppliers are part of the Warm Home Discount Scheme?
Not every electricity supplier participates in the warm home discount scheme. The following suppliers are currently part of the scheme:
- Affect Energy – see Octopus Energy
- Angelic Energy (core group only)
- Avro Energy
- Beam Energy (core group only)
- Bristol Energy (core group only)
- British Gas
- Bulb Energy
- Citizen Energy (core group only)
- Co-op Energy – see Octopus Energy
- E (Gas and Electricity)
- Ebico (core group only)
- Ecotricity (core group only)
- EDF Energy
- Fosse Energy (core group only)
- Great North Energy (core group only)
- Green Energy (core group only)
- Green Network Energy
- Green Star Energy
- iSupply Energy (core group only)
- London Power – see Octopus Energy
- M&S Energy – see Octopus Energy
- nPower Select
- Octopus Energy
- Pure Planet
- Ram Energy (core group only)
- Robin Hood Energy (core group only)
- Sainsbury’s Energy – see npower
- Shell Energy
- So Energy
- Southend Energy (core group only)
- Symbio Energy
- The LECCY (core group only)
- Tonik Energy
- Utility Point (core group only)
- Utility Warehouse
- White Rose Energy (core group only)
- Your Energy Sussex (core group only)
What happens next?
How to claim the Warm Homes Discount if you think you are eligible
Most households that are eligible for the Warm Home Discount Scheme as part of the core group don’t need to do anything to be enrolled on to the scheme. If you are eligible, you should be enrolled automatically and you will receive a letter to confirm this.
Similarly, you should not have to do anything to receive your payment. Your electricity supplier should apply the discount automatically to your bill or send you a voucher if you use a pre-payment meter.
If you think you should be eligible for an upcoming Warm Home Discount Scheme but you have not received a letter, you can contact the Warm Home Discount Scheme team by calling the helpline on 0800 731 0214.
Telephone lines are open Monday to Friday from 8:30am to 4:30pm when the scheme is open. The helpline for the 2020/21 period opens on 12 October 2020. You can also write to them at the following address:
Warm Home Discount,
Blue Zone, Ground Floor Phase 1,
If you think you should be part of the broader group of customers who will be eligible for the Warm Home Discount Scheme, then you need to contact your electricity supplier directly.
They will support you through the application process and tell you exactly what documentation you need to provide as evidence of your circumstances.
How to reduce your home energy bills
The Warm Home Discount Scheme is an important initiative if you struggle to pay your energy bills, but it’s not the only way to reduce the amount you are charged.
The best way to make larger savings from paying less on your energy bills is by comparing energy suppliers and tariffs through Utility Saving Expert. It’s totally free and takes just a few minutes to do.
However, if you are eligible for the Warm Home Discount with one supplier but switch to another supplier who is not part of the scheme, you will lose your discount.
You should take some time to work out how much you’re likely to save by switching, and factor in the possibility that you could lose the Warm Home Discount to see if this saves you money overall.
It’s a good idea to switch to the best energy supplier after you have received your Warm Home Discount for one year, but whilst the scheme is closed for the next year, and choose a new supplier who also offers the scheme. You can apply for the Warm Home Discount Scheme the following year with your new supplier.