Bristol Energy

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Key information about Bristol Energy

Company history

How to contact Bristol Energy

You can contact Bristol Energy a number of different ways.


If you would like to write to them, the address is:

Customer Care Team
Bristol Energy & Technology Services (Supply) Limited
1 Temple Quay
Temple Back East

Opening times

The lines are open Monday to Friday 9:00am to 5:00pm, except Wednesday when they are open 9:00am to 4.45pm.

  • To get in touch with Bristol Energy call 0808 281 2222
  • If you prefer to email, the email address is
  • You can also visit in person at its Hub on the Harbourside in Bristol: The Hub, Unit 5-6, 1 Canon’s Road, Bristol, BS1 5UH
  • Bristol Energy is on Facebook at and on Twitter at


The Hub is the place to go for face-to-face customer service from the Bristol Energy team. There is also an event space which runs free, family-friendly activities and is the place to meet some of the Bristol organisations that Bristol Energy works with, including community groups, local organisations, charities and others that share its values.

Head office

A map showing their head office location can be found below.

Compare, switch & save up to £450.42* per year on your energy

Help for low income families or those in debt

Warm Home Discount Scheme

Further Information

Fuel Sources

Ofgem requires all electricity companies that have been operating for a year or more to tell their customers the fuel mix they use to generate their electricity.

The company started in February 2016 so does not yet need to disclose its fuel mix.

Current Bristol Energy tariffs


Bristol Energy has a ‘Poor’ Trustpilot rating of 2.7 out of 5 stars based on 2,858 customer reviews.

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