Dual Energy

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Key information about Dual Energy

How to contact Dual Energy

You can contact Dual Energy through a variety of different ways:


Contact them via post by writing to:

Dual Energy
Premium House
The Esplanade
BN11 2BJ

Opening times

Their office opening hours are between 8:30am and 5:30pm, Monday to Friday (Friday 5pm). 
Remember that any telephone calls you make are likely to be recorded.

  • Contact Dual Energy via telephone by calling them on 01903 703400

If you smell gas or suspect a gas leak, contact The National Gas Emergency Service immediately on 0800 111 999. Calls are free, and they operate 24 hours a day, 365 days a year.

Republic of Ireland customers should contact The National Gas Emergency Service on 1850 20 50 50.

We also recommend that you take the following action:

  • Open all doors and windows to ventilate the space
  • Turn gas supply and gas appliances off at the mains
  • Avoid smoking or the use of any naked flames
  • Avoid turning any electrical switches off or on

You can visit Dual’s website directly at: http://www.dual-energy.co.uk/

If you need to email Dual Energy, you can send your message to:

You can also use social media to contact Dual on Twitter, and LinkedIn.

Head office

A map showing Dual’s head office location can be found below.

Further Information

Fuel Source summary

As of figures available in January 2019, this is Dual Energy’s electricity fuel mix:

Environmental impact

As of figures available in 2019, Dual assessed its environmental impact as follows:

Environmental impact = TBC g/kWh CO2 emissions/kWh and TBC g/kWh high level radioactive waste/kWh.

Current Dual Energy tariffs

Dual Energy have a range of products that can help small-medium sized businesses control their energy costs and reduce their monthly bills.

The SmartTracker product includes a “Price Promise Guarantee”, this means that each year you will always pay the best price the market has to offer.

Customer Reviews

Dual Energy currently have a rating of 3.8 out of 10 from 59 reviews on Trustpilot. However, these reviews can’t be verified so they don’t provide a fair and accurate representation.

Compare Dual Energy

You should now have all the necessary information you need for Dual Energy. Use Utility Saving Expert’s business energy comparison site to see how Dual Energy compares against other leading commercial energy suppliers in the UK.

It’s quick and simple to get an online quote within minutes, alternatively you can speak to one of our energy experts by calling 01242 32 31 31

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