Economy Energy

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Key information about Economy Energy

Company history

How to contact Economy Energy

Economy Energy says the best place to get answers to your questions is on its website at


If you wish to contact the company via post, you can write to them at the following address:

Economy Energy
Friars House
Manor House Drive

Opening times

Lines are open on Monday to Friday from 8:00am to 8:00pm and on Saturday and Sunday from 8:00am to 4:00pm.

  • If you would like to speak to someone at Economy Energy, you can call 0333 103 9053.

Economy Energy says it always tries to answer calls within 60 seconds. It also says its advisors will be courteous and informed and offer clear help and assistance with any questions you have.

  • If you would like to make a complaint about Economy Energy, you can do this by calling 0333 103 9053.
  • Lines are open Monday to Friday from 9:00am to 5:00pm.
  • You can email
  • Or you can write to Customer Complaints, Economy Energy, Friars House, Manor House Drive, Coventry, CV1 2TE.

Head office

A map showing their head office location can be found below.

Compare, switch & save up to £450.42* per year on your energy

Help for low income families or those in debt

Warm Home Discount Scheme

Further Information

Fuel Sources

The energy industry regulator requires energy companies to provide information on where they source their electricity from. They are also required to provide information on their carbon dioxide emissions and radioactive waste. Economy Energy gives these figures for April 2015 to March 2016 as follows:

Current Economy Energy tariffs

Tariff Name Variable Tariff Fixed Rate Tariff Exit Fees
2 Year Saver Yes No £30.00, 24 months
Direct Saver (Fixed) v1.0 No Yes £25.00, 12 months
Evergreen Capped No Yes No exit fees
Evergreen Capped (Eco7) No Yes No exit fees
Evergreen Direct Saver Yes No No exit fees
Online Saver No Yes £25.00, 12 months
Smart Saver No Yes £25.00, 12 months
Smartpay 2017 (v1) No Yes No exit fees


Economy Energy has a ‘Poor’ Trustpilot rating of 2.6 out of 5 stars based on 10,545 customer reviews.

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