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Key information about SSE

Company history

How to contact SSE

You can contact SSE through a number of different ways.


If you wish to contact the company via post, you can write to them at the following address:

PO Box 7506

Opening times

Their office opening hours are between 8:00am and 8:00pm, Monday to Friday and 8:00am to 2:00pm on Saturday. Remember that any telephone calls you make may be recorded.

  • Contact SSE via telephone by calling them on 0345 026 2658
  • You can visit the company’s website directly at:
  • If you need to email the provider, you can use their online enquiry form found on their website.
  • You can also use social media to contact SSE via Facebook and Twitter.

Head office

A map showing their head office location can be found below.

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Warm Home Discount Scheme

Further Information

Fuel Sources

All suppliers, including SSE, are required to provide information about the mix of fuels they use to generate the electricity they supply to their customers.

The environmental impact of this fuel mix must also be disclosed. This should be published each year and is known as the ‘Fuel Mix Disclosure’.

Environmental impact

CO2 g/Kwh / 310 / 208
Radioactive g/Kwh / 0.00031134 / 0.007

Current SSE tariffs

SSE offers a range of tariffs. These include both fixed-rate and variable rate options. We have outlined these below:

Fixed-rate and variable rate price plans


SSE has an ‘Bad’ Trustpilot rating of 1.4 out of 5 stars based on 965 customer reviews. Remember that these are user submitted reviews and cannot therefore be accurately verified.

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