British Gas Business

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Key information about British Gas Business

How to contact British Gas Business

You can contact British Gas Business through a number of different ways.


If you wish to contact British Gas via post, you can write to them at:

PO Box 226
S98 1PB

Opening times

Their office opening hours are between 8:00am and 6:00pm, Monday to Friday. Remember that any telephone calls made may be recorded.

  • Contact British Gas Business Energy via telephone by calling them on 0333 122 1977

If you smell gas or suspect a gas leak, contact The National Gas Emergency Service immediately on 0800 111 999.

Calls are free, and they operate 24 hours a day, 365 days a year.

Republic of Ireland customers should contact The National Gas Emergency Service on 1850 20 50 50.

We also recommend you take the following action:

  • Open all doors and windows to ventilate the space
  • Turn gas supply and gas appliances off at the mains
  • Avoid smoking or the use of any naked flames
  • Avoid turning any electrical switches off or on

You can visit British Gas’ Business website directly at:

If you need to email British Gas Business, you can use their web form to send them a message at Your message will be forwarded to the relevant department.

You can also use social media to contact British Gas Business on Facebook and Twitter.

Head office

A map showing their head office location can be found below.

Further Information

Fuel Sources

As of figures available in March 2018, this is British Gas’ electricity fuel mix:

Environmental impact

As of figures available in March 2018, British Gas assessed its environmental impact as follows:

Environmental impact = 210 g/kWh CO2 emissions/kWh and 0.0008g high level radioactive waste/kWh.

Current British Gas Business energy tariffs

How does business gas pricing work?

Business gas prices are not calculated in the same way as domestic gas tariffs as they are set up differently.

Customer Reviews

British Gas currently have a rating of 2.3 out of 10 from 4,469 reviews on Trustpilot.

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You should now have all the necessary information you need for British Gas Business. Use Utility Saving Expert’s online business energy comparison tool to see how British Gas compares against other UK business energy suppliers.

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