Tonik Energy’s aim is to connect their customers to new technology and find innovative ways to power your home. They provide access to 100% renewable electricity, sustainable green gas and provide the option to offset carbon emissions.
The company, like many other providers, hopes to reduce energy bills and help gas and electricity consumers be part of a cleaner future. They hope to achieve this by putting customers in control of how they generate, store and more importantly use renewable energy sources.
The provider believes that the home of the future must consist of innovative products that work closely together to achieve this goal. Examples include: in-home battery storage, electrical vehicle charging and solar panels.
Tonik Energy estimates that they have already assisted more than 50,000 customers join the renewable energy revolution.
Tonik Energy was founded in 2016, with the belief that there is a better way of operating in the industry. They refer to their customers as ‘members’, due to seeing them as part of a movement the company facilitates to reduce energy waste.
The company received the 2018 British Renewable Energy Award for Customer Service Recognition and Moneyfacts’ consumer award for Energy Provider of the Year.
They have their own in-house clean-tech installations team, The Phoenix Works. This is to help deliver on the firm’s promise to put customers in control of how they generate, store and use renewable energy.
Looking towards the future, Tonik Energy are “building the home of the future now.” This will be possible through their efforts to help customers to sell renewably generated energy back to the grid, balance the grid and end the consumption of non-renewable energy.
In February 2019, Tonik managed to secure a £13 million investment from Japanese investment firm Mitsui & co. The investment firm is now a minority stakeholder in the company.
You can contact Tonik Energy through a variety of different ways.
If you wish to contact the company via post, you can write to them at the following address:
Tonik Energy Ltd
Fifth Floor, Lombard House
Great Charles Street
Their office opening hours are between 8:00am and 5:00pm, Monday to Friday. Remember that any telephone calls made may be recorded.
Contact Tonik via telephone by calling them on 03333 442 686
You can visit the company’s website directly at: https://www.tonikenergy.com/
If you need to email the firm, they can be reached at: email@example.com
A map showing their head office location can be found below.
Tonik Energy has NOT signed up to the government’s Warm Home Discount Scheme.
The government’s Warm Home Discount Scheme gives eligible people a £140 discount on their electricity bill between October and April. You are automatically eligible for the scheme if your energy company is part of the scheme and you get the Guarantee Credit element of Pension Credit. You may be eligible if your energy company is part of the scheme and you are on a low income or if you receive certain means-tested benefits.
The Warm Home Discount Scheme payment doesn’t affect your annual Winter Fuel Payment or any Cold Weather Payment you may receive.
For more information on the Warm Home Discount Scheme you can visit www.gov.uk/the-warm-home-discount-scheme/
All suppliers, including Tonik, are required to provide information about the mix of fuels they use to generate the electricity they supply to their customers.
The environmental impact of this fuel mix must also be disclosed. This should be published each year and is known as the ‘Fuel Mix Disclosure’.
Fuel mix data for 1st April 2017 to 31st March 2018 taken directly from Tonik Energy’s website.
Energy Source / Tonik Energy / National Average
Coal / 0% / 7.64%
Natural Gas / 0% / 41.24%
Nuclear / 0% / 20.01%
Renewables / 100% / 29.04%
Other fuels / 0 / 2.07%
For reference, Tonik Energy’s 100% renewable energy can be broken down as follows:
Tonik Energy currently offers a whole range of green energy tariffs. We have outlined some of their most popular tariffs below:
Greenest Fixed (1 year) v3
Go Green (1 year) v10
Charge EV v1
2-year Greenest Fixed v3
For full terms and conditions, please visit Tonik’s website.
Tonik has an ‘Excellent’ Trustpilot rating of 4.5 out of 5 stars based on 5,478 customer reviews.
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