Key information about Affect Energy
How to contact Affect Energy
You can contact Affect Energy through a number of different ways.
If you wish to contact the company via post, you can write to them at the following address:
7 Riverside Business Centre
Their office opening hours are between 9:00am and 5:00pm, Monday to Friday. Remember that any telephone calls you make may be recorded.
A map showing their head office location can be found below.
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Warm Home Discount Scheme
All suppliers, including Affect, are required to provide information about the mix of fuels they use to generate the electricity they supply to their customers.
The environmental impact of this fuel mix must also be disclosed. This should be published each year and is known as the ‘Fuel Mix Disclosure’.
Fuel mix data for April 2018 to March 2019 for Affect Energy, data taken from OVO as they supply Affect’s customers.
Energy Source / Affect Energy / National Average
Coal / 0% / 5%
Natural Gas / 61% / 41%
Nuclear / 0% / 19%
Renewables / 39% / 33%
Other fuels / 0% / 2%
CO2 g/Kwh / 212 / 208
Radioactive g/Kwh / TBC / 0.007
Current Affect Energy tariffs
Aiming to keep its energy tariffs straightforward, Affect Energy only offers new customers two tariffs: a standard tariff and a fixed rate tariff.
Full terms and conditions can be found by visiting Affect’s website.
Affect Energy Reviews
Affect Energy has an ‘Excellent’ Trustpilot rating of 4.8 out of 5 stars based on 2,024 customer reviews.