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Angelic Energy

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Key information about Angelic Energy

Angelic Energy is a not-for-profit energy supplier. The company is owned by Islington Council and was set up to help residents of London manage rising living costs and get a fairer price on their gas and electricity in comparison to the ‘Big Six’ energy suppliers.

The provider has easy to understand pricing and terms, additionally, there are no hidden fees or confusing jargon.

Angelic does not pay dividends to shareholders or bonuses to directors. The company’s primary concern is to help customers get the best energy deals.

The company was launched in 2017. Angelic Energy is a partnership between Islington Council and Robin Hood Energy, who is also a not-for-profit energy company, owned by Nottingham City Council.

Islington Council selected Robin Hood Energy as their partner because they both share a similar ethos. Robin Hood Energy supplies the gas and electricity, and provides the administrative functions such as billing and customer service. Islington Council sets the tariffs and manages Angelic Energy.

 

Company history

Angelic Energy was set up by Islington Council to help residents in London get cheaper electricity and gas prices. Although Islington has an image of being a wealthy borough, fuel poverty is prevalent. Islington is the 24th most deprived local authority area in England and has one of the largest wealth gaps between the rich and poor.

Islington Council set up Angelic Energy with a commitment to tackling inequality and giving ‘everyone the same opportunity to fulfil their potential and enjoy a good quality of life’.

One of the council’s key priorities for Angelic Energy is to reduce energy bills for customers and more importantly; tackle fuel poverty. This will be realised through their innovative initiatives such as the SHINE programme, which ‘ensures vulnerable residents can afford to heat their homes’. In addition to this, the Bunhill Heat and Power Network project will utilise heat from the Tube to warm local homes. This will assist Islington and Angelic Energy to reduce both energy bills and carbon emissions.

All of this makes it clear why Angelic Energy was created by Islington Council. The firm, with the council’s backing, understands that residents are struggling to pay their electricity and gas bills. By offering customers a viable alternative to the ‘Big Six’ energy companies, they hope to ‘make a real difference to the amount people are paying’.

Angelic Energy is a not-for-profit company and aims to supply energy as cheaply as possible to customers in London. The firm offers simple and straightforward pricing and good customer service. All of Angelic’s electricity tariffs use 100% renewable energy at no additional cost.

 

How to contact Angelic Energy

You can contact Angelic Energy through a variety of different ways.

Post

If you wish to contact the company via post, you can write to them at the following address:

Angelic Energy
PO Box 10461
Nottingham
NG1 9JS

Opening times

Their office opening hours are between 8:00am and 8:00pm, Monday to Friday, and 9:00am to 5:00pm on Saturday. Remember that any telephone calls you make may be recorded.

  • Contact Angelic via telephone by calling them on 0800 169 0220
  • You can visit the company’s website directly at: https://www.angelicenergy.co.uk/
  • If you need to email the supplier, they can be reached at: customerservice@angelicenergy.co.uk
  • Angelic Energy can also be found on social media through Twitter and Facebook.

Head office

A map showing their head office location can be found below.

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Warm Home Discount Scheme

Angelic Energy has signed up to the government’s Warm Home Discount Scheme.

The government’s Warm Home Discount Scheme gives eligible people a £140 discount on their electricity bill between October and April. You are automatically eligible for the scheme if your energy company is part of the scheme and you get the Guarantee Credit element of Pension Credit. You may be eligible if your energy company is part of the scheme and you are on a low income or if you receive certain means-tested benefits.

The Warm Home Discount Scheme payment doesn’t affect your annual Winter Fuel Payment or any Cold Weather Payment you may receive.

For more information on the Warm Home Discount Scheme you can visit www.gov.uk/the-warm-home-discount-scheme/

Further Information

Fuel Sources

All suppliers, including Angelic Energy, are required to provide information about the mix of fuels they use to generate the electricity they supply to their customers.

Environmental impact

CO2 g/Kwh / 20 / 208
Radioactive g/Kwh / 0.00008 / 0.007

Current Angelic Energy tariffs

Angelic Energy offers a range of gas, electricity and duel fuel tariffs. These include fixed-rate and variable rate options. We have outlined these below:

Fixed-rate and variable rate price plans

Reviews

Angelic Energy has an ‘Average’ Trustpilot rating of 3.2 out of 5 stars based on 4 customer reviews.

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