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Key information about Ebico

Company history

How to contact Ebico

You can contact Ebico through a number of different ways.


If you wish to contact the company via post, you can write to them at the following address:

Ebico Ltd
PO Box 10461

Opening times

Their office opening hours are between 8:00am and 8:00pm, Monday to Friday and 9:00am to 5:00pm on Saturday. Remember that any telephone calls you make may be recorded.

  • Contact Ebico via telephone by calling them on 0800 028 6699
  • You can visit the company’s website directly at: https://ebico.org.uk/
  • If you need to email the firm, they can be reached at: customerservice@ebico.org.uk
  • You can also use social media to contact Ebico via Facebook and Twitter.

Head office

A map showing their head office location can be found below.

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Warm Home Discount Scheme

Further Information

Fuel Sources

All suppliers, including Ebico, are required to provide information about the mix of fuels they use to generate the electricity they supply to their customers.

Environmental impact

CO2 g/Kwh / 291 / 290
Radioactive g/Kwh / 0.000763 / 0.0017

Current Ebico tariffs

Ebico currently offers seven main tariffs, referred to as “Energy Plans” by the company. These include fixed-rate, variable rate and prepayment options. We have outlined these below:


Ebico has a ‘Great’ Trustpilot rating of 4 out of 5 stars based on 1,894 customer reviews.

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