Opus Energy

How to contact Opus Energy

You can contact Opus Energy through a number of different ways.

If you wish to contact Opus via post, you can write to them at: Opus Energy House, 8-10 The Lakes, Northampton, NN4 7YD

Opening times

Their office opening hours are between 8:00am and 6:00pm, Monday to Friday. Remember that any telephone calls made may be recorded.

Contact Opus Energy via telephone by calling them on 0843 227 2377

If you would like to make a complaint, call 0800 630 0841, this will direct you through to their complaints department.

If you smell gas or suspect a gas leak, contact The National Gas Emergency Service immediately on 0800 111 999. Calls are free, and they operate 24 hours a day, 365 days a year.

Republic of Ireland customers should contact The National Gas Emergency Service on 01850 20 50 50.

We also recommend you take the following action:

• Open all doors and windows to ventilate the space
• Turn gas supply and gas appliances off at the mains
• Avoid smoking or the use of any naked flames
• Avoid turning any electrical switches off or on

You can visit Opus Energy’s website directly at: http://www.opusenergy.com/

If you need to email Opus, you can send them a message at contactus@opusenergy.com. Your message will be forwarded to the relevant department.

You can also use social media to contact Opus Energy on Facebook and Twitter.

Head office

A map showing Opus’ head office location can be found below.

Tariffs

Opus provides a range of products for large industrial and commercial businesses.

The business energy provider offers fixed products, flexible products, pass-through products and a whole range of other services.

Opus Evolution – Flexible electricity

This is Opus’ flexible corporate electricity purchasing solution, available to larger businesses. Here are some of the benefits:

• Choose your preferred trading structure (percentage of volume, megawatt blocks and shape fee or megawatt blocks and residual price)
• Buy and sell in megawatt blocks of months, quarters or seasons
• Group purchasing available without cross-subsidisation for small or larger businesses
• Secure online account to monitor your position, market prices and generate reports

Opus Fixed – Fixed electricity

This tariff from Opus allows you to protect your business from fluctuations in the wholesale energy market by fixing your energy price for the duration of your contract. Here are some of the benefits:

• A hassle-free product where you can purchase all of your energy on one day, giving you budget certainty
• Contract durations of 12 to 36 months, or anything in-between
• Group purchasing available for consortiums to fix prices in bulk
• Dedicated Account Manager

Fixed corporate gas

Opus Energy’s business gas provides volume flexibility by applying no volume tolerance. This will help you if you’re working to expand or looking to improve the contracted supply premises’ current efficiency. Here are some additional benefits:

• Dedicated account manager
• Fixed prices to protect against price changes
• Competitive prices
• Flexible contract durations

Other services

Opus Energy also provides the following service:

• Power Purchase Agreements (PPA

Opus Energy has received numerous awards, including being named Utilities Provider of the Year 2017 by the British Small Business Awards. In 2011, 2012, 2013 and 2014, Opus has earned a place in The Sunday Times Grant Thornton Top Track 250 league.

The business energy supplier was also named in The Sunday Times: UK’s Best Companies to Work, at position 87 in February 2015.

Opus Energy currently have a rating of 6.3 out of 10 from 482 reviews on Trustpilot.