EDF Energy is the UK’s largest producer of low-carbon electricity. By volume, it is the biggest supplier of electricity in Great Britain, as well as the largest supplier to British businesses. EDF’s framework is known as ‘The Better Plan’, which focuses on being a sustainable, efficient and responsible electrical company. Its future 2030 vision is to be the champion of low-carbon growth.
EDF Energy has three key aims within its framework:
Better Lives – ‘We will innovate to transform people’s lives with skills and job opportunities.’
EDF Energy doesn’t just focus on supplying energy to its customers; it also wants to make a lasting impact in people’s lives. It does this by investing in training and job creation as well as skills and education programmes. By working towards closing the equality gaps in today’s society, EDF Energy concentrates on being at the forefront of the UK’S long–term industrial transformation.
Better experience – ‘We will innovate to help all customers manage energy better.’
EDF have the vision of being the best and most trusted energy company for its customers and to get to this point, it aims to be the best at solving customer’s energy needs. To achieve this it completes the basic of tasks brilliantly, offering a great service and then building on trust this creates by innovating and adding value for its customers. It empowers everyone to use low – carbon electricity and in doing so helps every customer to become their own champion of low-carbon growth.
Better energy for all of society – ‘We will innovate to lead the UK’s transition to safe, low carbon energy.’
In 2008, The Climate Change Act was introduced which meant the UK government were committed to reduce carbon emissions by at least 80% of 1990 levels by 2050. This commitment was later renewed in 2016 – by 2050, low-carbon nuclear and renewable will fulfil most of our electricity needs. EDF energy believes in a decarbonised future and as they are the UK’s largest low-carbon generator, it is leading the UK into enabling this future. Its ambition is to expand its renewable footprint in the UK.
EDF Energy states that it will achieve ‘The Better Plan’ by concentrating on 6 main ambitions; Zero harm to people, better for customers, leading decarbonisation, strong finance and ethics, excellence in nuclear, people as a force for good.
EDF Energy is ranked joint 22nd out of 31 energy companies, ranked by 8,761 members of the public, in the annual Which? customer survey. It’s the joint highest – ranked of the Big Six energy companies this year and the only one of them to get a four-star rating from customers for its bills.