Key information about Utility Warehouse
Utility Warehouse is operated by Telecom Plus plc. Telecom Plus offer three different energy tariffs. Value – at least 0.5% cheaper compared to a ‘Big 6’ supplier. Gold (for customers also taking Home Phone and Broadband) – at least 2.5% cheaper compared to the ‘Big 6’ suppliers. Double Gold (for customers also taking Home Phone, Broadband and Mobile) – at least 5% cheaper compared to the ‘Big 6’ suppliers.
The company guarantees to always put you on their cheapest available tariff. Members who join Utility Warehouse can also expect to receive savings on their landline, broadband and mobile phone, this will all be combined in to one billing statement.
Utility Warehouse provides gas and electricity to more than 500,000 UK homes and small businesses, along with home phone, mobile and broadband services. The more services you sign up to, the more money you will be able to save through them.
The firm heavily relies on personal recommendations from happy customers and negotiating deals with providers of the aforementioned products and services. Utility Warehouse operates a multi-level marketing model that utilizes independent distributors to obtain new customers. The company avoids spending customers’ money on expensive advertising campaigns. Members are also able to earn shopping vouchers by referring friends and family.
Customers can join Utility Warehouse’s discount club where members can receive free energy saving LED light bulbs, (this will be subject to taking out multiple services from the company).
Company history
Utility Warehouse is owned by Telecom Plus, which was founded in 1996 to offer customers calling alternatives to save money on their landline phone calls.
The Utility Warehouse brand has been linked to Telecom Plus since 2002 when Telecom Plus launched it as a single brand to encompass all of the company's residential services.
In 2006, Utility Warehouse and Telecom Plus entered into an agreement with npower. This involved npower supplying gas and electricity to all Utility Warehouse’s customers. Utility Warehouse sold its two subsidiaries; Electricity Plus and Gas Plus to npower. In 2013, npower sold these two subsidiaries back to Utility Warehouse for around £218million. This meant that Utility Warehouse became one of the largest independent energy suppliers in the country at the time with more than 500,000 customers.
The firm is based in London and currently has more than 600,000 customers, with the help of 40,000 independent distributors.
