So Energy

Key information about So Energy

So Energy allows customers to decide where they source their renewable electricity from, customers will have access to an online voting poll through the company’s website. They do not currently supply green gas.

The provider states that their company is based on “honesty, simplicity and great value.” Like many of their competitors, they are “committed to being one of the best value energy suppliers in the UK.” This commitment is supported by their “Low Price Policy”, which asserts the following:

"We are committed to keeping prices low. Our promise to you is that our One Fixed rate tariff will always be one of the best deals available, giving you peace of mind and ensuring great value."

It’s useful to note that this promise only applies to their One Fixed tariff. Once the tariff expires, normally after a period of 12 months, you will be moved over to their Standard Variable Rate tariff, then the above price promise may no longer be applicable.

Company history

So Energy is a relatively new gas and electricity supplier that entered the domestic energy market in November 2015.

The provider raised some capital before starting the business. Since their initial £32,000 investment round they have managed to secure an additional £150,000 in funding to support growth.

Warm Home Discount Scheme

So Energy is not signed up to the government’s Warm Home Discount Scheme.

The government’s Warm Home Discount Scheme gives eligible people a £140 discount on their electricity bill between October and April. You are automatically eligible for the scheme if your energy company is part of the scheme and you get the Guarantee Credit element of Pension Credit. You may be eligible if your energy company is part of the scheme and you are on a low income or if you receive certain means-tested benefits.

The Warm Home Discount Scheme payment doesn’t affect your annual Winter Fuel Payment or any Cold Weather Payment you may receive.

For more information on the Warm Home Discount Scheme you can visit www.gov.uk/the-warm-home-discount-scheme/

So Energy reviews

So Energy has an ‘Excellent’ Trustpilot rating of 4.8 out of 5 stars from 3,517 customer reviews.

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