Key information about Utilita Energy
How to contact Utilita Energy
You can contact Utilita Energy through a number of different ways.
If you wish to contact the company via post, you can write to them at the following address:
Utilita Energy Limited
Utilita Energy says the best way to get in touch is to use the contact form on its website at www.utilita.co.uk/contact-us/.
- You can email the Customer Care Team at firstname.lastname@example.org.
Utilita Energy also provides the following telephone numbers to call:
- Customer Care Team: 03303 337 442
This line is open 8:00am to 8:00pm Monday to Friday and 8:00am to 1:00pm on Saturday
- Welcome Team: 03452 068 777
This line is open 9:00am to 6:00pm Monday to Friday and 9:00am to 1:00pm on Saturday
- Moving Home: 03452 068 777
This line is open 9:00am to 6:00pm Monday to Friday
- Automated Top-Up Line: 03452 068 333
This line is open 8:00am to 8:00pm Monday to Friday
- Emergency Line: 03452 068 999
This line is open 8:00am to 10:00pm every day. Outside these hours, you need to contact the relevant organisation from the list at www.utilita.co.uk/contact-us/emergency-lines.
- Meter Reading Line: 03452 093 750 or email@example.com
This line is open 24/7
Utilita Energy is also on social media. Its Twitter account is twitter.com/utilitaenergy and it is on Facebook at www.facebook.com/UtilitaEnergyUK/.
If you would like to make a complaint, there are three ways to do it:
- By calling 03452 072 000
- By emailing firstname.lastname@example.org
- By writing to Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler’s Ford, Eastleigh, SO53 3QB
A map showing their head office location can be found below.
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Help for low income families or those in debt
Warm Home Discount Scheme
Utilita Energy gives its fuel mix for the 2015-16 tax year as follows:
|Fuel Type||Utilita Fuel Mix||UK Average Fuel Mix|
Current Utilita Energy tariffs
|Tariff Name||Variable Tariff||Fixed Rate Tariff||Exit Fees|
|Premium E7||Yes||No||No exit fees|
|Premium Energy||Yes||No||No exit fees|
|Smart E7||Yes||No||No exit fees|
|Smart Energy||Yes||No||No exit fees|
Utilita Energy an ‘Excellent’ Trustpilot rating of 4.4 out of 5 stars based on 54,315 customer reviews.
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