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Key information about Ecotricity

Company history

How to contact Ecotricity

You can contact Affect Energy through a number of different ways.


If you wish to contact the company via post, you can write to them at the following address:

Ecotricity Group Limited
Lion House

Opening times

Their office opening hours are between 8:30am and 6:00pm, Monday to Friday, and 9:00am to 3:00pm on Saturday. Remember that any telephone calls you make may are likely to be recorded.

  • Contact Ecotricity via telephone by calling them on 01453 756 111
  • You can visit the company’s website directly at:
  • If you need to email the firm, they can be reached at:
  • You can also use social media to contact Ecotricity via FacebookTwitter and LinkedIn.

Head office

A map showing their head office location can be found below.

Compare, switch & save up to £450.42* per year on your energy

Warm Home Discount Scheme

Further Information

Fuel Sources

All suppliers, including Ecotricity, are required to provide information about the mix of fuels they use to generate the electricity they supply to their customers.

Environmental impact

CO2 g/Kwh / 0 / 208
Radioactive g/Kwh / 0 / 0.0013

Current Ecotricity tariffs

The supplier offers one simple rate for each tariff. There are no restrictive exit fees, and you can help fight climate change by switching to them.

Ecotricity state that they will use profits to “build and maintain renewable energy sources, develop energy storage, and expand their electric vehicle charging network.”


Ecotricity has an ‘Average’ Trustpilot rating of 3.2 out of 5 stars based on 1,117 customer reviews.

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