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Warm Home Discount

Could you do with an extra £140 to help you keep warm this winter?
If you are struggling to pay your energy bills, then you could be eligible for the Warm Home Discount, which means that you could benefit from £140 off your electricity bill.


What is the Warm Home discount scheme?

The Warm Home Discount is a government-led scheme that offers financial help to people who are having difficulty paying their energy bills during the winter months when energy tends to be more expensive. The scheme was introduced in 2011 and will run until 2021. It involves the government working in partnership with the big electricity suppliers to ensure that extra support is offered to vulnerable people in the UK who are struggling to afford their energy.

The scheme offers a £140 rebate on energy bills to those who meet the eligibility criteria. It is not a cash payment but a one-off discount that is applied as a line on your utility bill or as extra credit on your Pay as You Go meter, and is controlled by your energy supplier. The discount will be applied at some point between October 2016 and May 2017.


Am I eligible?

To qualify for the Warm Home Discount scheme, you will need to belong to one of two groups – the ‘Core’ group and the ‘Broader’ group.


Core group

If you belong to the core group you may automatically get the discount if you receive either of the following:

  • The Guarantee Credit element of Pension Credit only (not just the State Pension).
  • The Guarantee Credit element and the Savings Credit element of Pension Credit.

If you belong to the Core group, then you need do nothing as you will automatically be offered the Warm Home Discount. The Department of Work and Pensions (DWP) will send a letter to confirm if you’re entitled to the discount. So all you need to do is sit back and enjoy the extra benefit you will receive this year with Warm Home Discount.


Broader group

If you don’t fall into the core group, then you may still be able to get the Warm Home Discount if you meet the criteria detailed below. Some suppliers also offer the discount to a ‘broader’ group of customers who are vulnerable to falling into fuel poverty, such as low-income households and particularly those low-income homes with a small child under five years old. However, the Warm Home Discount Scheme is only open for a limited number of ‘Broader’ group customers, and your supplier will have its own eligibility criteria, so you will need to apply for the discount.

The eligibility criteria are specific to the energy supplier, but you might qualify if you receive any of the following:

  • Income Support
  • Income-based Jobseeker’s Allowance
  • Income-related Employment and Support Allowance (ESA)
  • Universal Credit
  • Or your gross annual household income is less than £16,190

and you are also in receipt of one of the following:

  • Have Parental responsibility for a child aged 5 or under
  • Child Tax Credit
  • Disabled Child Premium or Element
  • Disability, Enhanced Disability or Severe Disability Premiums
  • Disability Living Allowance (For an adult or child within the household) or Personal Independence Payments (PIP)
  • Disability Living Allowance (For an adult or child within the household) or Personal Independence Payments (PIP)
  • Pensioner Premium, Higher Pensioner Premium or Enhanced Pensioner Premium

What happens next?

If you belong to the Broader Group and you wish to apply for the Warm Home Discount you will need to provide a declaration that you meet the eligibility criteria of the scheme, and you will need to send in an application to your energy supplier. But, as discounts are limited for broader group applicants, we suggest you send your application form as quickly as possible to be in with a chance to benefit from the discount.

Once your energy supplier receives your application, they’ll check to see if you qualify and then they will write to you to let you know what happens next. If you qualify, you’ll get the discount by 31 May 2017.

You will receive your £140 discount as a voucher if you are a pre-payment customer, which you can then use to top-up your pre-payment key. Credit customers will receive your £140 discount as a line on your bill.

So if you haven’t received a letter from the Department of Work and Pensions (DWP), then we can help. Simply complete the form to confirm your eligibility to see if you can get help from the Warm Home Discount Scheme this winter.

Act today, to make sure you don’t miss out on your Warm Home Discount!