Freeway Taxi Insurance

Compare Freeway Taxi & PCO Insurance quotes

Complete one short form
Quickly compare quotes
Find a great deal today

Get Quotes

Who are Freeway Insurance?

For over two decades, Freeway Taxi Insurance has been a key player in the taxi and private hire insurance industry in the UK. Providing comprehensive cover, which includes public liability insurance and legal expenses, and importantly hire and reward insurance, they cater to a broad spectrum of needs, including unique services for Uber drivers.

Known for their high renewal rates in the taxi insurance sector, Freeway is dedicated to innovation, continuously improving their systems with technology investments. With a heritage spanning various brand names, their commitment to outstanding customer service remains unchanged, living up to their ethos of being ‘heroes to our customers’.

What insurance policies does Freeway Insurance offer?

Freeway Insurance has developed a range of tailored insurance solutions for taxi and private hire drivers. Their offerings start with public hire insurance, ideal for vehicles hailed off the street. Then there’s executive taxi insurance, designed for chauffeurs and executive cars, offering a higher standard of cover.

Their cover extends to minibuses, addressing group transport requirements. A unique facet of their portfolio is insurance for Uber drivers, where they are recognised as an approved provider of Uber Instadoc taxi insurance.

The essence of Freeway’s standard taxi insurance policy lies in its comprehensive features. They safeguard the no-claims bonus, which is crucial in incidents with uninsured motorists. Recognising the erratic nature of a driver’s schedule, they offer round-the-clock claims support. This feature allows reporting incidents at any time and potentially reducing excess for early reporting.

A key component is the public liability insurance, providing a cover of £10 million. This is complemented by windscreen damage protection and legal expenses cover, supporting drivers in legal disputes related to their profession.

Are there any optional extras I can add to my freeway taxi insurance?

Freeway Insurance also provides optional add-ons to enhance the standard policy. A notable addition is the RAC Breakdown Cover. This comprehensive service includes roadside assistance, recovery, and onward travel. It’s designed to offer peace of mind with no restriction on the number of callouts.

For legal security, there’s the Legal Expenses Cover. It provides a safety net for various legal issues that may arise, such as motoring offences or disputes related to the Motor Insurance Database. This cover also includes license protection, an essential aspect for professional drivers.

Public Liability Cover is another valuable add-on. It offers a substantial cover level of £10 million and ensures that claims do not affect the no-claims bonus. It’s important to note that the specifics of these covers can vary depending on the selected provider from Freeway’s panel.

Does Freeway offer fleet taxi insurance?

Freeway Insurance does not offer fleet taxi insurance. This type of insurance, designed for managing multiple taxis under one policy, is not currently listed among their services.

For taxi operators or companies looking for fleet insurance, it’s advisable to consider other insurance providers who specialise in fleet cover. It’s also important to regularly check with Freeway Insurance for any updates or new offerings in their insurance products, as insurance services can often expand to include new options.

Where is Freeway Insurance located?

Freeway Insurance is primarily a digital company, that emphasising online operations to offer cost-effective insurance solutions. This approach allows them to offer more affordable insurance and loyalty rewards by saving on traditional office space costs. While they cater to customers who prefer managing their insurance needs online, available 24/7, it may not suit everyone, especially those preferring face-to-face interactions.

Their physical office is located at:

Unit 4,
Abbots Park,
Monks Way,
Preston Brook,
Runcorn,
Cheshire,
WA7 3GH.

For a visual reference, you can view their location below:

How do I contact Freeway for taxi and private hire insurance enquiries?

To contact Freeway for Taxi & Private Hire Insurance enquiries, you can reach out to them during their operating hours. They provide different contact numbers for sales & renewals, customer care, and claims.

Department	Contact Number	Operating Hours
Sales & Renewals	01928 520520	Mon-Thurs: 09:00-17:30, Fri: 09:00-17:00, Sat: 09:00-14:00
Customer Care	01928 520520	Mon-Thurs: 09:00-17:00, Fri: 09:00-17:00, Sat: Closed
Claims	01928 520522	Mon-Thurs: 09:00-17:30, Fri: 09:00-17:00, Sat: 09:00-14:00

For more detailed information and other contact methods such as WhatsApp, SMS, or online forms, visit Freeway Insurance’s contact page.

Frequently Asked Questions (FAQs)

What types of vehicles does Freeway Insurance cover?

Freeway Insurance provides insurance policies for a variety of vehicles, specifically catering to the taxi and private hire sector. Their cover includes policies for taxis, both public and private hire vehicles, executive taxis (which cover chauffeurs and executive cars), and minibuses.

They are also equipped to insure Uber drivers and offer specialised products such as Uber Instadoc taxi insurance. This range ensures that professional drivers in the UK, regardless of the type of vehicle they operate, can find suitable insurance cover that meets their specific needs and requirements for passenger transport services.

Is Freeway Insurance available for new drivers or those with a poor driving record?

Yes, Freeway Insurance offers insurance solutions for both new drivers and those with a less-than-perfect driving record. Understanding that every driver has different needs, Freeway provides policies that cater to a diverse range of driving histories, including new drivers who might not have extensive driving experience and individuals with past driving infractions or claims. Their approach is to offer comprehensive insurance options that accommodate various risk profiles, ensuring that drivers with different backgrounds can access the necessary insurance cover for their vehicles.

Can I manage my Freeway Insurance policy online?

Yes, you can manage your Freeway Insurance policy online. Freeway Insurance embraces a digital-first approach, providing an online platform where policyholders can easily manage their insurance policies. This includes tasks such as viewing policy details, updating personal information, renewing policies, and filing claims. The online system is designed for convenience, allowing customers to access their insurance information and manage their policies at any time and from anywhere. This digital service is particularly beneficial for those who prefer quick and easy online transactions over traditional methods.