5 Easy Ways to Earn More Tips with Uber
In the service industry, tipping has always been commonplace regardless of if you’re transporting passengers with Uber or serving them their next meal through Uber Eats. Tipping does have slightly different rules that govern the practice, this will depend on the culture and domain. Ridesharing through Uber is no different and not an exception to the rule. It’s worth noting that tipping with Uber is slightly different to the hospitality sector.
Tipping with Uber in the digital age
In the digital age, earning tips through Uber is not that straightforward. Although the actual process of tipping is far easier, as it can be done just by tapping lightly in the relevant box on a smartphone, it isn’t that easy. This is because tapping the right button requires a far more calculated decision rather than simply refusing loose change after having previously paid by cash. For this reason, Uber drivers will need to make an extra effort to ensure customers leave tips as naturally as they would in years past.
Below, we have highlighted five easy ways to help you earn more tips through Uber:
2. Cater to your passengers sweet tooth
They say the best way to a person’s heart is through their stomach. It’s highly likely that your passengers may be stressed or in a hurry. Also, it should not come as a surprise that your weekend customers fall into one or both of these categories, often at the same time.
Customers who use Uber during unsociable hours during the night will really appreciate a small snack for their own reasons. Consider the fact that something sweet like chocolate has never ruined anyone’s day. It only improves things. Is there ever a wrong time for a quick treat? Before your next shift, stock up on a bunch of chocolates and snacks and see the impact it has on your passengers.
4. Music at the right level
Almost everyone loves music and it can be a powerful tool that can work in your favour, or against you if not used in the appropriate way. Moderation is the key word to think about when music is involved during work. When you are picking up and dropping off riders (customers), lower the volume. If you do decide to turn the volume up, make sure it is at a comfortable level for your paying customers. As a general rule, if either the driver or passenger has to raise his/her voice to be heard, it is clearly too loud.
When we mention moderation, we are also referring to the genre of music too, and not just the volume. Most customers won’t mind instrumental music or even something upbeat. However, steer clear of offensive and outspoken lyrics. You don’t have to be able to read your client’s mind either. It is okay to ask them if they like the music that is currently playing and are happy with the volume.
5. Keep your eye on the temperature
Car temperature is another aspect that can easily be overlooked by Uber drivers. This is often done for one simple reason: you become comfortable in your own car. Although riders will most likely be dressed for the temperature outside and may experience a sudden change for this specific reason. During the autumn and winter months, your customers will normally be dressed warm, so you should keep your thermostat a few degrees higher than the outside temperature.
This also applies if it is hot and humid outside – set the air conditioning just a few degrees cooler on a low speed continuous fan. If you are still unsure, do not hesitate to ask your clients what temperature they would prefer, although most will be content with the moderate settings we have mentioned.
Hopefully by following these five easy tips you are able to earn some extra money through tips as an Uber driver. The key takeaway is to provide exceptional customer service that delights your passengers day and night. Doing so will make them more inclined to leave you a tip upon completion of the journey. Also, never ask for a tip as this may be considered to be rude and could result in a lower rating.